Frequently Asked Questions

Membership

Do you need to be a member?

No, anyone is welcome to book services on an a la carte basis. 

What is the difference between a member and a non-member?

Members receive numerous benefits at a highly preferred value and always lock in the best rates available. Members receive, on average, 7x the value of a la carte guests in services and benefits.

What is the added benefit of being a founding member?

Founding members of our Flatiron Club will lock in the lowest price ever offered at $495 a month for our Resident Membership or $2500 a month for our All-Access Membership. Once founding memberships are sold out, the price will increase to $595 a month and $2750, respectively.

How long does a Founding Membership last?

As part of our exclusive offer, Founding Members must commit for 1 year of membership, which locks in the limited time Founding price for the first year. 

How does billing work?

There are two options for billing schedule:

  1. Upfront: Pay for the full year of membership upfront and receive $750 in Club Credit to use towards F&B and retail.
    • Resident:  $5,940 ($1,200 in savings)
    • All Access:  $30,000 ($3,000 in savings)
  2. Quarterly: 
    • Resident:  4 payments of $1,485 ($1,200 in savings) 
    • All Access:  4 payments of $7,500 ($3,000 in savings)
Can I bring friends?

Yes! As the World’s First Social Wellness Club we encourage our members to bring guests in with them for social self-care. As we are not an exclusive membership club, all of our services are available for anyone to reserve at our a la carte prices.

For members, there are extra perks included to treat your friends and guests. They are: 

    • Only Founding Members can extend their 15% discount on a la carte tech-remedies and classes to anyone they choose.
    • Members can always transfer membership benefits to others.
    • Memberships include guest passes to gift a complimentary tech-remedy or class to someone every month.
What’s included in the Memberships?

Resident Membership consists of the following benefits that replenish on a monthly basis:

    • 1x Multi-Vitamin IV or 2x Remedy Shots
    • 4x Tech-Remedies
    • 4x Ice Baths with Breathwork
    • 4x Group Classes
    • Unlimited Cryotherapy
    • Membership Pricing
      • 15% off additional Tech-Remedies and Group Classes
      • 10% off the Annual Rebalance functional medicine program 
    • Guest Passes
      • Complimentary Cryotherapy +1’s (when member is present)
      • 1x Monthly Guest Pass to treat a friend to a Tech-Remedy or Group Class

All Access Membership consists of the following benefits that replenish on a monthly basis: 

    • Unlimited Tech-Remedy Benefits (Hyperbaric Oxygen Chambers, Lymphatic Compression Suit, Infrared Sauna, Ice bath, Cryotherapy)
    • 4x Tech-Remedies
    • Unlimited Group Classes 
    • 4x Practitioner Visits (your choice of): 
      • Multi-vitamin IV Drip 
      • Chiropractic Movement
      • Movement Rx Functional Training
      • Acupuncture & Cupping
    • Membership Pricing
      • 10% off the Annual Rebalance functional medicine program 
    • Guest Passes
      • Complimentary Cryotherapy +1’s (when member is present)
      • 2x Monthly Guest Passes for complimentary Tech-Remedy or Group Class
If I am a member, do I get access to all Remedy Place locations?

With certain memberships, yes.

Multi-City status is included in our highest All-Access membership tier regardless of what home club you are a member of.

Resident Members can upgrade to Multi-City status for a $50 addition to the Resident Membership price.

Base Members cannot upgrade to Multi-City status.

Experience

What should I expect on my first visit?

Please arrive 15 minutes prior to your scheduled appointment time to check in and complete any paperwork that is needed for your reservations. If it’s your first time stepping foot in the club, a self-care specialist will be more than happy to give you a complimentary and detailed tour of the club. All of our services are designed to offset stress, so be ready to feel incredible!

Do you have changing rooms/showers available?

Remedy Place is not a gym or a spa and does not have changing rooms available for open use. Showers are only provided as a part of our Private Infrared Sauna experience and are located within each private suite for guests and members that book those services.

What should I wear to Remedy Place?

Most guests and members prefer to wear comfortable clothing inclusive of athleisure or casual loungewear, but most services can also be enjoyed in regular streetwear. Full outfits are provided for cryotherapy and guests may change in one of several changing rooms before reservations begin. The perfect answer is.. Wear what you are most comfortable in! For group Infrared Sauna reservations and/or Ice Bath appointments, a bathing suit is required.

How long will my visit be?

Visit time varies depending on what has been booked. Please check your app or Remedy Place account schedule for how long your reservations will take.

Can I come with a group?

Absolutely! Remedy Place is the World’s First Social Wellness Club with a mission to create the industry of Social Self-Care. Call your local Club Concierge to inquire about booking everything from group outings and special events, to social substitutions for your next date night or outing with a friend.

Policies

What are the Cancellation/Late Policies?

Please refer to our policy webpage for complete details.

Service Animal Policy

While any registered service dogs may come into the space, they absolutely must be supervised at all times. We ask that all animals remain off furniture to respect any allergies or sensitivities of other guests. Please also keep in mind the nature of our facilities: Hyperbaric Chambers, Infrared Saunas, Ice Baths, Cryo, etc.. are not suitable for animal use.